Roc4 Privacy Policy

This privacy policy will explain how Roc4 Limited (www.Roc4.com) uses the personal data we collect from you when you use our website.

What data do we collect?

Our company collects the following data:

Personal data (name, email address etc.)

Behavioural data (purchase histories, product usage information)

Spatial data (long/lat coordinates/gps outputs)

Attitudinal data (consumer satisfaction, product desirability)

How do we collect your data?

You directly provide Roc4 with most of the data that we collect. We collect data and process data when you:

Register online or place an order for any of our products/services

Voluntarily complete customer surveys or provide feedback

User or view our website via your browser’s cookies

Use our products and services

How will we use your data?

Roc4 collects data so that we can:

Manage your account

Improve your experience

Email you with special offers on other products we think you might like

If you agree, Roc4 will share your data with our partner companies so that they may offer you their products and services.

When Roc4 processes your order, it may send your data to credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Roc4 will keep all data for a period of 10 years. Once this time period has expired, we will delete your data.

Marketing

Roc4 would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

You have the right at any time to stop us from contacting you for marketing purposes.

What are your data protection rights?

Roc4 would like to make sure that you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data from Roc4. We will charge you a small fee for this service.

The right to rectification – You have the right to request that Roc4 correct any information you believe is inaccurate. You also have the right to request for us to complete information you believe is incomplete.

The right to erasure – You have the right to request that Roc4 erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Roc4 restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Roc4’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Roc4 transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have two months to response to you. To exercise any of these rights, please contact privacy@roc4.com.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Roc4 uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Roc4 uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Roc4 uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address. Roc4 sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

How do we manage your cookies?

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Changes to our privacy policy

Roc4 keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 July 2020.

How to contact us

If you have any questions about Roc4’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact

privacy@roc4.com.